Standard Shipping Time: Under normal circumstances, your order will be processed and shipped within 1 to 7 working days once your payment is confirmed.

Definition of Working Days: Working days refer to Monday to Friday, excluding weekends and public holidays. Please note that warehouse dispatch services are suspended on non-working days.

Shipment Notification: You will receive a shipping confirmation email once your order has been dispatched.

Potential Delays: Please be advised that order processing and delivery times may be extended during major promotional events, free shipping campaigns, holidays, or in the event of extreme weather conditions.

Modifying Order Information: Once your payment is completed, any changes to the delivery address, contact number, or preferred delivery time slot must be made by contacting SF Express directly.