Lou Cardigan 02 Canelé 可麗露 圓領毛衣外套 (ID: 93871)

Shipping & Dispatch: Local Delivery (Hong Kong) – Shipped via SF Express (Pay on Delivery / Freight Collect). Shipping cost will be collected directly by SF Express upon arrival. International Shipping – Shipping rates for all other worldwide destinations will be automatically calculated and displayed at checkout.

Dispatch Time: Your order will be carefully packaged and dispatched within 2-7 business days from one of our hubs (Sweden, Germany, or Hong Kong).

Duties & Taxes: Import duties, taxes, and local customs fees are the responsibility of the buyer. Please check your local customs policy prior to purchasing. Once a package reaches its destination country, the customer is responsible for customs clearance and collection.

Returns & Order Changes: No Refunds & Exchanges. All sales are final. We do not accept returns, refunds, or exchanges once an order is placed. Please double-check your cart details before completing checkout.

Unclaimed Deliveries: If an order is returned to us due to an unsuccessful delivery or failure to collect from the local postal service, additional shipping fees will apply to re-dispatch the package. Original shipping fees are non-refundable.

Wholesale & Inquiries: For wholesale inquiries or collaborations, please contact us at sophiaatthebench@gmail.com.

Colour Accuracy: We strive for colour accuracy, though actual shades may vary slightly depending on your screen settings.

Marks of the Hand: Natural fibers and hand-knitting inherently feature subtle variations in tone and texture—making each finished piece truly one-of-a-kind.

Product Specifications: Weight/Yield – Actual weight may vary by ±5% due to natural fiber moisture retention.

First Wash & Care: As these are mill-coned yarns, a thin layer of protective spinning oil remains on the fibers. Please gently soak and wash your completed swatch or garment prior to wearing. This process thoroughly removes the oil and fully blossoms the yarn, revealing its true softness and fluffiness.

Curated Sourcing & Inventory: This yarn is sourced through a combination of direct mill orders, factory excess, deadstock and specialized international wholesale suppliers. Due to clearing processes, re-spooling, or the absence of retail commercial labels on certain cones, exact fiber percentages for unbranded/mixed items are unstated and cannot be guaranteed. If precise specifications are essential for your project, you can easily filter for our fully documented pure wool.

Post-Wash Characteristics: Post-Wash Characteristics – Like many cone yarns, the true gauge, softness, and bloom (fluffing) develop significantly after the first wash as residual spinning lubricants are washed away. Tension Swatch – Always knit and wash a tension swatch before starting your main project to ensure accurate sizing. Care Instructions – Gentle hand wash in cool water; lay flat to dry.

Colorfastness & Floating Color: High-saturation or deeply dyed shades may release a mild excess of dye (floating color) during the very first wash. This is completely normal and will not affect the richness of the shade. If you are working on a multi-color project, we kindly recommend test-washing a swatch first to ensure optimal results.

Purchase Terms: By purchasing this item, the buyer acknowledges the nature of unbranded/excess yarn inventory and the unstated exact fiber composition where applicable. All sales of unlabeled yarns items are final based on these stated conditions.